Centric PLM plateform

Centric SoftwarePLMProject & Integration

The ÏDKIDS group asked Fit Retail to help the internal teams with the maintenance in operational condition of the PLM platforms (different versions according to the brands). The objective: to accompany the technical and business teams to gain reactivity and autonomy in order to answer the users’ requests.

The internal teams benefited from Fit Retail’s expertise and methodologies to answer their challenges.

Centric SoftwarePLMProject & Integration

Contexte

The ÏDKIDS group asked Fit Retail to help the internal teams with the maintenance in operational condition of the PLM platforms (different versions according to the brands). The objective: to accompany the technical and business teams to gain reactivity and autonomy in order to answer the users’ requests.

The internal teams benefited from Fit Retail’s expertise and methodologies to answer their challenges.

Fit Retail actions

  • Implementation maintenance procedures and best practices (ticketing tools, documentation…)
  • Managing through MOC
  • Support work development and business requests
  • Improving communication between the editor and ID Kids

Customer benefits

  • Plateform stabilization
  • Planned evolutions
  • Advise from Fit Retail’s experts to internal teams on Centric tools specifities