Flex PLM Platform

Maintenance & EvolutionPLMPTC

Lacoste trusted Fit Retail to manage the maintenance of their PLM platform: the FlexPLM tool from PTC. The objective was to take over the V10 version of the platform in order to ensure the migration towards the V11 version.
We were able to make the platform more reliable by implementing procedures and creating best practices for maintenance. Another success of this project was to develop the proximity between the IT and business teams.

Maintenance & EvolutionPLMPTC

Contexte

Lacoste trusted Fit Retail to manage the maintenance of their PLM platform: the FlexPLM tool from PTC. The objective was to take over the V10 version of the platform in order to ensure the migration towards the V11 version.
We were able to make the platform more reliable by implementing procedures and creating best practices for maintenance. Another success of this project was to develop the proximity between the IT and business teams.

Fit Retail actions

  • Implementing maintenance procedures and good practices
  • Managing incident through a MOC
  • Supporting development work and new projects : launch of a new technical pack

Customer benefits

  • Platform stabilization
  • IPlanned evolutions
  • Trustworthy relationship between business and project teams thanks to the know-how and expertise of Fit Retail consultants